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woman in wheelchair sitting on Beach picture
 

Services

Pearl Interactive is a driver of excellent service delivery. Since 2005 Pearl Interactive has helped corporations, prime contractors, associations and small businesses with outsourcing key functions. Pearl Interactive is an acclaimed presence in delivering business processes. Our certifications include: Woman Owned (WBENC), GSA certification, small business and through our affiliations, we access contract vehicles such as Ability One and SDVOSBE.

Among the Array of Business Process Services:

Service & Support Solutions
Sales Solutions
Customer Service Solutions
Recruiting Services
  • Agent Automation
  • Client Intake
  • Client Conflict
  • Data Collection & Entry
  • e-Procurement
  • Electronic Audit Trails
  • Help Desk
  • .

 

  • Nurture Marketing
  • Complaint Handling
  • Lead Generation
  • Marketing Research
  • Marketing Surveys
  • Cross and up Selling

 

 

  • Account Management
  • Agent Relations
  • Answering Service
  • Complaint Handling
  • Eligibility Determination
  • Enrollment
  • Order Taking
  • Reservations

 

Accessing:

  • Disabled Veterans
  • Transitioning Veterans
  • People with Disabilities
  • Mature Workers
  • Military Spouses & Caregivers
  • People living in geographically challenged area